Terms and Conditions

Rates/Breaks

Our prices are per person per night and include V.A.T. at the prevailing rate. Rates may be quoted to include dinner, bed and full breakfast, or may be on a bed and breakfast basis only.

Rates are normally based on two people sharing a twin/double room and single supplements may apply.

All breaks and offers are subject to availability and we reserve the right to remove, change, or alter breaks, without prior notice.

(Agents - Our website rates are non-commissionable. Please contact the hotel directly.)

Mobility Restrictions

Wherever possible we provide a limited number of rooms for the less mobile guest. Please advise at the time of booking if you have special requirements.

Non-Smoking

All our rooms are non-smoking and under current UK legislation smoking is prohibited in any other part of our hotels. Where possible smoking areas may be provided in the hotel grounds.

Rooms

Reserved rooms are normally available from 3pm and should be vacated by 11am. Please advise the hotel if you require any variance to this.

Pets

Guest may bring their pets but we ask that you pre arrange this with our hotels. There is a £5-£10 per day charge and pets are not allowed in hotel lounges and restaurants. Owners should be responsible for pets at all times to ensure no disturbance to other guests.

Payment/Cancellation

All reservations should be made with a valid credit or debit card which should also be presented at check in.

If you cancel your reservation within 48 hours of arrival you will be charged for the first night. Cancellation within 24 hours of arrival will result in the full cost of the stay being charged.