1 Should you have to cancel your booking a charge may be made equivalent to any loss suffered by the hotel - cancellation charges will be calculated as a % of the total booking value according to the following notice period given:
25% if cancelled 12-16 weeks prior to event
50% if cancelled 6-12 weeks prior to event
75% if cancelled 1-6 weeks prior to event
90% if cancelled less than one week prior to event
If the client gives less than 7 days notice of a lesser number of guests attending than that previously notified by the client, then the hotel reserves the right to charge the client the full per head charge for each guest not attending.

2 All cancellations must be confirmed in writing to the hotel.

3 Numbers to be charged.
Provisional numbers will be asked for at the time of booking and the hotel reserves the right to set a minimum number to be charged for the event.

4 Reduction in numbers of delegates.
There will be no charge for reduction in numbers attending in the following circumstances:
All changes are notified prior to the time scales set out in paragraph 1 and do not result in a number less than any agreed minimum number if applicable.
Any cancellations after final numbers are agreed will be charged at 90% of the agreed individual rate unless minimum number charge is applicable.

5 Credit references are required for all customers requiring credit facilities but does not guarantee credit being granted.

6 Unless credit facilities have been agreed, payment in full must be made 10 days prior to the date of the event. Any late incidental charges should be settled on departure.

7 Cancellation by the hotel.
The hotel may cancel the booking.
a If the hotel or any part of it is closed due to fire, dispute with employees, alteration, decoration or by order of public authority
b If the customer becomes insolvent or enters into liquidation or receivership.
c If the customer is more than 32 days in arrears with payment to the hotel for previously supplied services.
d If it might prejudice the reputation of the hotel.

8 The outstanding balance of the account is payable by the customer on completion of the function. The customer is responsible for checking and settlement of all accounts.

9 The customer assures responsibility for any damage caused by him or any of his guests, whether in rooms reserved or in any part of the hotel.

10 The hotel reserves the right to change agreed conference rooms with appropriate discussion if numbers do not materialise.

11 Affixing signs, displays and posters to walls may only be carried out with authorisation of the hotel.

12 The hotel name, logo and telephone number cannot be used in any advertising or publicity without the consent of the General Manager.

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